Returns

RETURNS AND REFUNDS POLICY

We offer returns for refund (minus any shipping fees paid out to mail carriers) within 14 days after the delivery date and free exchanges/store credit within 30 days of delivery date.

EXCLUSIONS TO THIS POLICY LISTED BELOW

Please note: If our quality control team deems that your item is worn, we cannot process your return. In this case, we will send you an email with the following steps.

 

Exclusions

Personalized pieces that are cut to order: this includes any initial, name or year necklaces, rings, earrings, bracelets and anklets.

On Sale items that show ‘compare at’ prices which can be found on the SALE page are considered final sale and will not be accepted for returns or exchanges.

Special Discount Codes which show "NO RETURNS & NO EXCHANGES" in promotion material & throughout our site at time of purchase. Your packing slip will also be stamped "ALL SALES ARE FINAL- No Returns No Exchanges".

In the case a return is attempted, the package will be sent back to the original address.
International return labels cannot be processed. More details below

Repairs

MAXIMUM 1 Per Order

We stand behind our product, but more importantly we stand behind our customers. If your item becomes damaged within 60 days of delivery, you can send it back and we will have it repaired, on us! To begin the repair process, follow the return link below and submit for a Repair/Exchange. Please note in your return form that it is a repair so that we can expedite the return process.